Who are we?
Which personal data does AEON Malaysia collect from you?
AEON Malaysia collects several categories of personal data when you make use of the AEON Stamps:
Personal data directly provided by and about you
For which purposes does AEON Malaysia processes your personal data?
AEON Malaysia collects and processes your personal data to make it possible for you to make use of AEON Stamps, for instance to easily collect and use your stamps digitally, check your balance, receive general updates on your stamp balance as well having options such as to participate in our survey on the loyalty programme. In addition, AEON Malaysia uses the data in a pseudonymous or anonymous form for service, improvement and reporting purposes, general statistical and analytical purposes. When circumstances make this necessary AEON Malaysia can process personal data for fraud investigation or to fulfil legal obligations.
On which legal ground does AEON Malaysia base the processing of your personal data?
Legal obligation. AEON Malaysia may process personal transactional data when necessary to comply with tax, fiscal and other legal obligations.
Legitimate interest. We use your personal data for AEON Malaysia’s legitimate interests. Under the following headline you find more details about AEON Malaysia’s the legitimate interests.
Which legitimate interest of AEON Malaysia makes the processing of your personal data lawful?
For AEON Malaysia the processing of your personal data is necessary to deliver and develop the best service or to protect AEON Malaysia’s interests. We may use personal data in a personal, pseudonymous or anonymous form to understand how we can develop and improve the service, as well as for reporting purposes, general statistical and analytical purposes. When circumstances make this necessary AEON Malaysia can process personal data for fraud investigation or to fulfil legal obligations. Processing personal data for these purposes serves a legitimate business interest of AEON Malaysia and has no or limited impact on the data subject’s privacy, because data is used in a pseudonymous or anonymous form when possible personal.
To whom does AEON Malaysia provide your personal data?
Are your personal data being transferred outside Malaysia?
Your personal data are being transferred outside the Malaysia. AEON Malaysia has taken all necessary measures to secure that the transfers take place within the limits set by law. Your personal data is being transferred to the following countries outside Malaysia: Singapore, United States of America.
How long does AEON Malaysia store your personal data?
Your personal data will be removed 12 months after the end of the loyalty promotion.
How can you exercise your privacy rights?
If you have your own account in AEON Stamps, you can at every desired moment request to access, rectify or erase your personal data or object to direct marketing and profiling.
Please keep in mind that AEON Malaysia may ask for additional information to verify your identity.
Can you withdraw your given consent?
Once given, you may always withdraw your consent. Please keep in mind that withdrawal does not have retrospective effect and the withdrawal of your consent is only possible in case you first have given your consent.
Can you lodge a complaint?
You can lodge a complaint with your local data protection supervisory authority when you have a complaint about the use of your personal data by AEON Malaysia. For example, if you believe that AEON Malaysia does not use your personal data carefully, or because you have sent us a request to access or rectification of your personal data and you are not satisfied with our reply.
Are you obliged to provide your personal data to us and what are the consequences if you do not?
If you chose to use AEON Stamps then some personal data collection is necessary, which means that you can’t use the service without providing this data. Where optional, such as participating in surveys, you are free to provide consent to or to refrain from providing personal data to us.
Does AEON Malaysia use profiling techniques or make automated decisions?
We do not use profiling techniques and/or any kind of automated decision-making.
Which cookies does AEON Malaysia use?
This AEON Stamps uses functional, analytical and tracking cookies (and similar techniques) to optimize the user experience of the AEON Stamps app or related services.
How can I contact AEON Malaysia?